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Mally_BUK
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TV Go App select programme not working

When i go to select a programme from the TV Guide in the TV GO App the black popup at the bottom of the screen comes up but it is blank but goes back down straight away. I have tried uninstalling the app on my laptop but that hasn't worked.

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newapollo
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Re: TV Go App select programme not working

Hi Mally_BUK,

Have  you tried using a web browser instead?  https://www.virginmedia.com/help/virgin-tv-go-what-devices-can-i-use 

 

Dave

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Hayley_S
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Re: TV Go App select programme not working

Hello @Mally_BUK,

 

Welcome back to the community page, thank you for posting on here.

 

I am sorry to see your TV go app is not working, please can you respond with how it is going?

 

Many thanks,

Hayley
Forum Team



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Mally_BUK
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Re: TV Go App select programme not working

Managed to get it fixed by the virgin support staff resetting my password as i couldn't login to the page to do it myself

 

 

 

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