TV Go App has been working fine until last Friday when a message was displayed when I tried to watch live tv. The message stated;
Upgrade
If you'd like to watch this programme, please call us on 0800 052 0701 to upgrade your Virgin TV package.
I rang Virgin and was told all looked ok and I was on the correct package. App has been uninstalled and reinstalled but still get the error. This is happening on both Android devices I use, one tablet and one A40 phone.
Please can someone assist as I'm paying for a Service that I can no longer use.