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kym308
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TV Go App ERROR Code 2031

Please can someone assist as to why when in the middle of watching a program on my mobile phone via the TV go app I keep getting the "Sorry we cant play this at the moment (-2031)" however if I close down the app and restart it the program re-loads fine but after a couple of mins I get the same message. This is happening with all programs and at different times throughout so I know it is not just one particular one that is causing it. 

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Lee_R
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Re: TV Go App ERROR Code 2031

Hi @kym308 thanks for posting and welcome to our community.

Sorry to hear that you're having issues watching TV Go via your phone.  Do you know if you get the same issues on other devices?  Also have you checked your software is all up to date?

Regards

 

Lee_R

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