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Mo2540
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TV GO stream Quality

Hello All,

Why are Virgin so behind the curve on Streaming quality???

Competitors like Sky, Amazon and Netflix all have better streaming quality..Before anyone says there is an issue with the Internet speed..There isn't.

It seems Investment is needed to improve the streaming capabilities.

 

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japitts
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Re: TV GO stream Quality

What's the issue you're having with your TV Go streaming? Can you explain further?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Lee_R
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Re: TV GO stream Quality

Hi Mo2540 thanks for posting and welcome to our community.

Sorry to hear you're unhappy with the TV Go service.  Can you please expand on the reasons you're unhappy?

Regards

 

Lee_R

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Mo2540
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Re: TV GO stream Quality

The quality of the stream is not good enough...It seems to have a grain in the background when other apps do not.

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Paul_DN
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Re: TV GO stream Quality

Hi Mo2540,

Thanks for coming back to us, we are sorry to hear that you feel the quality of TV Go isn't good enough, what device are you using, is this happening on HD or SD channels?

Regards

Paul.

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