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Jadzea
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TV GO channels missing

Hi

i did post about this previously but it looks like it was removed for some reason?

basically our TV go app is missing a number of channels that were present a month ago. Channels such as Fox, Discovery and kids channels.

any suggestions anyone??

stephen

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Graham_A
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Re: TV GO channels missing

Do you mean this post? https://community.virginmedia.com/t5/TV-on-the-go/Issues-logging-in-and-missing-channels/m-p/4150795

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Jadzea
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Re: TV GO channels missing

Yes that’s one of them. 

is anyone at virgin dealing with this issue? There is clearly a problem with TV go...

 

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Graham_A
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Re: TV GO channels missing

There are a number of threads appearing so I'm sure they will be looking into it.

It isn't affecting every user.  There was an issue last week but that has been sorted out.

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Fullerlambert
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Re: TV GO channels missing

Did anyone get to the bottom of where the FOX channel and others has gone. I still don't have them. I had preset recordings for some shows that I have now missed. Virgin please can you sort this out and explain what has happened. 

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Lee_R
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Re: TV GO channels missing

Fullerlambert, thanks for posting.

Sorry to hear you're having issues with specific channels.  Do you mean on the app or on your box itself?

Regards


Lee_R

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