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TV GO change - stream now unwatchable

On our wavelength

The Virgin TV Go app on PC seems to have recently changed, in my opinion for the worse.  


The streaming is horribly clunky and the picture quality is really poor.  This is the only way I reliably get to watch some TV channels as the TV is often in use for other things, and I have to watch football etc through TV Go most of the time.  It is AWFUL to watch.


Forum Team
Forum Team

Hi AndyP2609 

There has been a recent update to the TV GO app.

We are aware that some customers are having issues with this, we are very sorry.

I will send you a private message now so we can get some further details.

Please look out for the purple envelope in the top right of the page and pop back to me when you can. 

Vikki - Forum Team

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