Virgin Media Community

[judy6]

Hello

I have a problem with tv Control app.  I can view my recorded programme from Tivo remotely on my Android 11 tablet but when I try to watch them I am prevented from doing so.  It says that restrictions apply streaming is not permitted because I am not connected to the home network.  It gives the error code:     E=8V=-1                                                                                                              I was under the impression that I could watch my recordings on TV Control remotely.  Please help solve the problems.

Thanks

[Ernie_C]

Simple answer. You can’t watch recordings remotely. You must be on your home network.

You can download some recordings for offline viewing.

[Hayley_S]

Hello @judy6,

Welcome back, thanks for posting.

I am sorry for the inconvenience, but @Ernie_C is correct.

You would need to download them for offline viewing.

Many thanks,