I am asking for you to reset the TV Go account as I am having a lot of trouble with this system. I see many other people with the same problem. Your system probably relies on cookies in our computers and when we clean them up you then think we have changed our machines.
Once I called in with this issue and was told there is nothing they can do!
Please can you reset mine and report this issue to your tech team. There must be a way to stop this happening??
Cheers for the info Graham, I was surprised when I noticed some people on here get their account reset... especially as when I phoned in last year they refused any help on this problem. With my current bills about £120 - 130 you would think they could afford to give me a personal support person! haha
I hope someone from VM will actually see this feed. Cheers John