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Willy1234
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TV GO - Same Device Registered 5 Times & not working

3 weeks ago - last edited 3 weeks ago

Hi

I am having problems with my TVGo - it started the other day when I went to watch and it said I wasn't registered. Strange because this laptop is the only device I have ever used but not a problem because there were 4 spots free. However each time I pressed 'Register this device' a slot was taken but the TVGo still didn't work. I am now stuck with no free slots, this device registered 5 times, unable to make any changes till March and the TVgo still saying I need to register this device. Anyone got a quck fix? Thanks

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Robert_P
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Re: TV GO - Same Device Registered 5 Times & not working

2 weeks ago

Hello Willy1234

 

Sorry to hear of the Virgin TV Go device registration issues you've been experiencing but thank you for taking the time to raise this via the forum and welcome to the community!

 

I'm going to send you a Private Message to get some more details so I can look into this further for you.

 

Thanks

 

Rob

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