Please help as my TV GO will not work on my mobile ( Video Unavailable) or on my Mac anyone help
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Hi there @Monty2021
Thank you so much for your post and I am so sorry to hear that you are unable to use your TV Go!
Is this working on any devices at all? Are you using the App or online?
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The app works on most programs but will not work on Sky Sports on either my I Phone or Mac
You should use the Sky Sports app to watch Sky sports and sign in with your VM credentials.
There have been a few issues lately though with people using the Sky Sports app and ios devices.
Make sure you aren't using a VPN (even via a virus protection program)
sky sports ios/android app log in
I don't work for Virgin Media.
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Thanks seen my Norton app had turned on a VPN and tried it and ok
Thanks very much for coming back to us, I'm glad to hear that TV Go is working for you now 🙂 If you experience any further issues please do get back in touch.
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