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Monty2021
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TV GO Not working

Please help as my TV GO will not work on my mobile ( Video Unavailable) or on my Mac anyone help

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Ashleigh_C
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Re: TV GO Not working

Hi there @Monty2021

 

Thank you so much for your post and I am so sorry to hear that you are unable to use your TV Go! 

 

Is this working on any devices at all? Are you using the App or online? 

 

Thank you.

Ash_C
Forum Team



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Monty2021
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Re: TV GO Not working

The app works on most programs but will not work on Sky Sports on either my I Phone or Mac

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newapollo
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Re: TV GO Not working

Hi @Monty2021 

You should use the Sky Sports app to watch Sky sports and sign in with your VM credentials.

There have been a few issues lately though with people using the Sky Sports app and ios devices.

Make sure you aren't using a VPN (even via a virus protection program)

sky sports ios/android app log insky sports ios/android app log in

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I don't work for Virgin Media.

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Monty2021
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Re: TV GO Not working

Thanks seen my Norton app had turned on a VPN and tried it and ok 

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Serena_C
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Helpful Answer

Re: TV GO Not working

Hi @Monty2021

Thanks very much for coming back to us, I'm glad to hear that TV Go is working for you now 🙂 If you experience any further issues please do get back in touch.

Best wishes,

Serena

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