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Deceptive
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TV Control app logos

A Virgin TV Control app query.

Whenever a channel updates it’s logo I’ve noticed that this doesn’t update automatically in the TV Control app on my iPhone unless I reinstall the app. Is this a bug or an issue with my settings? I’ve tried reinstalling the app but this does not seem to have resolved the issue long term.

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Lee_R
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Re: TV Control app logos

Hi @Deceptive, thanks for posting and welcome to our community.

I am sorry you've not had a consistent service with the TV Control App.  Can I ask if you've recently updated your software on the device in question?

Regards

 

Lee_R

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Deceptive
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Re: TV Control app logos

My phone is running the latest version of iOS.

The channel logos have not updated recently, for example the logo for channel 402 hasn’t updated to Sky Cinema Wizarding World.

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Hollie_B
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Re: TV Control app logos

I see, sorry about this @Deceptive. It will likely show all updates when the App updates next. 

 

Thanks, 

 

 

Hollie - Forum Team


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