on 05-11-2023 13:10
Still waiting for a fix to the problem that it seams a lot of us have, come on Virgin Tech Team get it fixed!
Answered! Go to Answer
on 06-11-2023 08:50
Hi @Terryh1
Thanks for coming back to us. We've sent this to the relevant team now for further investigation.
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 05-11-2023 15:36
Hi @Terryh1 👋
Welcome to our Community Forums and thanks for your post.
Are you getting the sign in error?
If so, we'd need to raise an IT ticket for you.
Pop back and let us know what the issue is exactly so we can support further.
Thanks
on 06-11-2023 06:25
This is what i get when attempting to use the Virginmedia TV Control app. I have installed and uninstalled the app many times, as well as rebooting the router many times and checked the settings on my TV box. The problem is definatly your side.
on 06-11-2023 08:50
Hi @Terryh1
Thanks for coming back to us. We've sent this to the relevant team now for further investigation.
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 06-11-2023 10:10
Cheers
Thank you
on 08-11-2023 10:40
Yea all up and running now thank you
on 09-11-2023 10:45
Glad to hear that Terryh1 👍
Kind Regards,
Steven_L