Menu
Reply
sda
  • 7
  • 1
  • 1
Tuning in
450 Views
Message 1 of 5
Flag for a moderator

TV Control App on I Pad

Hi When I try and watch a recorded program from my Tivo at home over my home wifi on my I Pad it states it can't play it as I am out of home. It also says sected TV box was not found on current network if I want to use it as a remote control. I have deleted app and downloaded up to date version and Re-scanned and still it does not work.

0 Kudos
Reply
Ernie_C
  • 18.92K
  • 2.07K
  • 4.75K
Very Insightful Person
Very Insightful Person
438 Views
Message 2 of 5
Flag for a moderator

Re: TV Control App on I Pad

Assuming iPadOS 14, check that the Virgin TV Control app is in the Local Network Privacy settings and is toggled on.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
sda
  • 7
  • 1
  • 1
Tuning in
436 Views
Message 3 of 5
Flag for a moderator

Re: TV Control App on I Pad

Yes its on latest update and Local Network Privacy is set to on.

0 Kudos
Reply
Ernie_C
  • 18.92K
  • 2.07K
  • 4.75K
Very Insightful Person
Very Insightful Person
425 Views
Message 4 of 5
Flag for a moderator
Helpful Answer

Re: TV Control App on I Pad

By TiVo, I assume you mean V6.

If so, all I can suggest is to re-boot the V6 if you haven’t done so already.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

sda
  • 7
  • 1
  • 1
Tuning in
419 Views
Message 5 of 5
Flag for a moderator
Helpful Answer

Re: TV Control App on I Pad

Just tried that and its now working Thankyou