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Pearl60
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Suddenly tonight NCIS Los Angeles Series 13 missing in TV Go app

Last night  I could watch an episode of series 13 of NCIS Los Angeles but tonight the entire series is is missing on Virgin TV Go? Why?

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japitts
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Re: Suddenly tonight NCIS Los Angeles Series 13 missing in TV Go app

Series availability does differ - new series are added, and old ones are removed, on a periodic basis.

I also see what you report - E13 is listed in the drop-down search but no episodes are available.

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Kath_F
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Re: Suddenly tonight NCIS Los Angeles Series 13 missing in TV Go app

Hi Pearl60, 

Thanks for taking the time to post about your issues in the Community.

We're sorry to hear you're having trouble watching Series 13 of NCIS. 

Checking things today, we can see that there are no episodes showing so I have forwarded this over to a colleague to check if this is a fault or whether we are unable to add these right now. Once I know more, I will pop back and update you. 

Many thanks, 

Kath_F
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Pearl60
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Re: Suddenly tonight NCIS Los Angeles Series 13 missing in TV Go app

Hi Kath

Thanks for your reply and I can see series 13 has been added.

 

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Molly_T
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Re: Suddenly tonight NCIS Los Angeles Series 13 missing in TV Go app

Hi Pearl60 👋 thank you for returning to the thread to keep us updated! 

Glad to hear the series is now showing. 

Let us know if there is anything else you need our help with. Wishing you all the best! 🌞

Molly
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