on 08-02-2023 20:52
Last night I could watch an episode of series 13 of NCIS Los Angeles but tonight the entire series is is missing on Virgin TV Go? Why?
on 08-02-2023 21:49
Series availability does differ - new series are added, and old ones are removed, on a periodic basis.
I also see what you report - E13 is listed in the drop-down search but no episodes are available.
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on 10-02-2023 09:26
Hi Pearl60,
Thanks for taking the time to post about your issues in the Community. ⭐
We're sorry to hear you're having trouble watching Series 13 of NCIS.
Checking things today, we can see that there are no episodes showing so I have forwarded this over to a colleague to check if this is a fault or whether we are unable to add these right now. Once I know more, I will pop back and update you.
Many thanks,
on 10-02-2023 09:34
Hi Kath
Thanks for your reply and I can see series 13 has been added.
on 11-02-2023 09:37
Hi Pearl60 👋 thank you for returning to the thread to keep us updated!
Glad to hear the series is now showing.
Let us know if there is anything else you need our help with. Wishing you all the best! 🌞