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Suddenly tonight NCIS Los Angeles Series 13 missing in TV Go app

Pearl60
On our wavelength

on ‎08-02-2023 20:52

Last night  I could watch an episode of series 13 of NCIS Los Angeles but tonight the entire series is is missing on Virgin TV Go? Why?

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4 REPLIES 4

japitts
Very Insightful Person
Very Insightful Person

on ‎08-02-2023 21:49

Series availability does differ - new series are added, and old ones are removed, on a periodic basis.

I also see what you report - E13 is listed in the drop-down search but no episodes are available.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Kath_F
Forum Team
Forum Team

on ‎10-02-2023 09:26

Hi Pearl60, 

Thanks for taking the time to post about your issues in the Community. ⭐

We're sorry to hear you're having trouble watching Series 13 of NCIS. 

Checking things today, we can see that there are no episodes showing so I have forwarded this over to a colleague to check if this is a fault or whether we are unable to add these right now. Once I know more, I will pop back and update you. 

Many thanks, 

Kath_F ✨
Forum Team

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Pearl60
On our wavelength
In response to Kath_F

on ‎10-02-2023 09:34

Hi Kath

Thanks for your reply and I can see series 13 has been added.

 

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Molly_T
Forum Team
Forum Team
In response to Pearl60

on ‎11-02-2023 09:37

Hi Pearl60 👋 thank you for returning to the thread to keep us updated! 

Glad to hear the series is now showing. 

Let us know if there is anything else you need our help with. Wishing you all the best! 🌞

Molly
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