Just checked this on my iPad. If you are using another device, the solution I have found may be different but likely similar.
When the recording is playing, press the screen and some icons will appear at the top and bottom of the screen.
At the bottom, there is an icon which looks like a speech bubble. With subtitles on, this icon is filled in. Tap it and subtitles are set off and the icon becomes an outline.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
