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Sports and premium channels missing from TV GO

These channels have been missing for a while now. Use on a number of apple and android devices and is the same for all. The channels don’t show on guide and can not be searched for. 

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Re: Sports and premium channels missing from TV GO

Hello Emma2428, 

Sorry to hear you are still having issues with the above 

We are aware of this and have some more details here 

In the meantime can you please confirm the following and post the answer on this link

•    Channels missing
•    Operating system and version - ie IOS 13.2
•    TV Package subscribed to
•    If you are missing Sky Sports/Cinema; are you able to stream these channels on the standalone Sky Sports and Sky Cinema apps
•    Region of UK - ie London/Manchester/Glasgow etc

Gareth_L

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