Yes, there is a current fault that is affecting different users in different ways.
Loads of posts on the issues in this forum.
Although the Sky Sports channels are not showing in the TV Go they can still be watched by going direct to the Sky Sports App. BT Sport channels are ok for me on the TV go app, but others have reported issues.
VM are investigating. No estimated fix time yet.
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Sorry to hear you're having issues with your TV Go app. Can I ask if there has been an improvement since you posted? I am sorry, I currently don't have an update at this time. But I have asked questions on your behalf.