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Sorry this programme is not available in this region

Joining in

Just re-installing software after disk failure and trying to watch Virgin TV on desktop (windows 10). Used to work on windows 8 

See this issue has appeared before and solved (I believe), by turning off VPN. 

Not using VPN and able to access on mobile phone on the same network so would be grateful of any assistance !!!


Forum Team
Forum Team

Hi stevec444,

Thanks for posting and welcome to our community 🙂

We no longer have a Windows 10 app, but Windows 10 devices can use the website, and install the web app that is offered when visiting the website. To use Virgin TV Go in a browser please ensure you’ve got cookies enabled in your browser, that is listed as a trusted site, your browser is set to allow protected content, and you allow pop ups from the Virgin TV Go website.

You can find more info here