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HC13
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Sorry this isn't available

‎23-01-2021 17:32 - edited ‎23-01-2021 17:33

This is the repeat message I get when trying to access Virgin TV Go on my iPad.

It's been like this for weeks despite deleting and reinstalling the app.

Not good enough.

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Katie_WT
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Re: Sorry this isn't available

on ‎27-01-2021 11:18

Hi there @HC13

 

Welcome to our Community and thanks so much for your first post - sorry that you seem to be having some issues with your TVGo via your iPad currently. 

 

Are you using the same log in as for your MyVM account? Can you log into your online account without issue? Do ensure that you're using your Primary account to log in and not a secondary account.

 

Please can you try and log in online for us and see what happens? Virgin Media TVGo

 

Keep us posted

 

 

Katie - Forum Team


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