Sky sports

[Boshie]

Why can’t I watch sky sports on my mobile anymore?  It keeps telling me I have reached my device limit but I have not

[newapollo]

Hi @Boshie 

You should be able to manage your Sky Devices by logging into 

http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure it's http and not https.

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

[Lee_R]

Hi @Boshie thanks for posting and welcome back to our community.

Sorry to hear you're unable to watch Sky Sports on your mobile. And sorry for any inconvenience this may be causing you. Having checked your previous thread, it appears that the advice from the amazing newapollo has not worked for you?  The information he provided plus further information can all be found here. As you've reached out to us, I would like to take a closer look on your behalf. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.

Regards

Lee_R

[Baggyface]

Hi, I have tried what you suggested and still no joy. When I click on watching sky sports Live it just says "Your subscription doesn't allow you to watch this programme" but I have the full package and it used to work........

[Arissa_H]

Hi there 👋🏼.

Thank you for posting and welcoming you back onto our community forum 😊.

Have you tried additional devices? If so what happens?

Are you trying to watch this on your TV?

Let us know we want to help.