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Sky sports

mickamm
Joining in

Hi, when I try to watch sky sports through virgin go on my android mobile phone I get the message saying device limit reached. The mobile is one of my registered devices and been able to watch previously. Any fixes please? 

1 ACCEPTED SOLUTION

Accepted Solutions

BenMcr
Very Insightful Person
Very Insightful Person

See this post that should help to remove unused or duplicate devices

https://community.virginmedia.com/t5/TV-on-the-go/Sky-sports-on-iPad-say-device-limit-reached/m-p/48...

**********************************
I work for Virgin Media - but all opinions posted here are my own

See where this Helpful Answer was posted

3 REPLIES 3

BenMcr
Very Insightful Person
Very Insightful Person

See this post that should help to remove unused or duplicate devices

https://community.virginmedia.com/t5/TV-on-the-go/Sky-sports-on-iPad-say-device-limit-reached/m-p/48...

**********************************
I work for Virgin Media - but all opinions posted here are my own

Thanks, I have now updated my devices for Sky and I can now watch sky on my mobile phone but the Virgin go app has not updated the changes that I made. Will that cause a problem?

BenMcr
Very Insightful Person
Very Insightful Person
No. The device lists are separate between Sky Sports and Virgin TV Go.

As long as everything works then don't worry about it 😁
**********************************
I work for Virgin Media - but all opinions posted here are my own