Virgin Media Community

[4256stephen]

Trying to watch sky sports via tvgo app, tells me device limit reached, i have tried on numerous occasions to remove all devices registered on the app, and start again with new devices, could somebody help with this.

[4256stephen]

This only happens after logging in to skysports app via virgin media login!!

[Graham_A]

@4256stephen  There are different device settings for TV Go devices and Sky Sports and Movies devices.

Go to this page: http://manage-virgintvgo.virginmedia.com/skydevices

Preferably from a different browser to the one you usually use or open a private/ Incognito browser window in you regular browser.

[Jodi_S]

Hi 4256stephen,

Thanks for posting on our community forums. Sorry that you're having issues Trying to watch your Sky Sports via our TVGO app.

Did the advice of our valued member @Graham_A help resolved your issue?

If not, we can manually reset your devices from our end to see if this resolved the issue.

Please come back to us if you require further assistance.

Kind regards Jodi.