Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Sky sports, to many devices!!

4256stephen
Joining in

on ‎16-06-2022 20:43

Trying to watch sky sports via tvgo app, tells me device limit reached, i have tried on numerous occasions to remove all devices registered on the app, and start again with new devices, could somebody help with this.

0 Kudos
3 REPLIES 3

4256stephen
Joining in

on ‎16-06-2022 21:04

This only happens after logging in to skysports app via virgin media login!!

0 Kudos

Graham_A
Very Insightful Person
Very Insightful Person
In response to 4256stephen

‎16-06-2022 21:16 - edited ‎16-06-2022 21:42

@4256stephen  There are different device settings for TV Go devices and Sky Sports and Movies devices.

Go to this page: http://manage-virgintvgo.virginmedia.com/skydevices

Preferably from a different browser to the one you usually use or open a private/ Incognito browser window in you regular browser.

 

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos

Jodi_S
Forum Team
Forum Team
In response to Graham_A

on ‎18-06-2022 09:23

Hi 4256stephen,

Thanks for posting on our community forums. Sorry that you're having issues Trying to watch your Sky Sports via our TVGO app.

Did the advice of our valued member @Graham_A help resolved your issue?

If not, we can manually reset your devices from our end to see if this resolved the issue.

Please come back to us if you require further assistance.

Kind regards Jodi. 

0 Kudos
Top