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alanf12345
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Sky sports player error

Hi


Downloaded sky player on new laptop getting error code : VGC-42776000256:4277600256 wondering if anyone has a solution

 

Thanks

Alan

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David_Bn
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Re: Sky sports player error

Good Afternoon alanf12345,

 

Thanks for your post on our Community Forums and a very warm welcome to you

 

Sorry to see you've been having issues watching Sky Sports content on your laptop

 

Can you tell me if you've been able to watch the content since your post?

 

If this is still on going, can you tell me if you've attempted to use an alternative browser, or if you've been able to remove the cache from the browser that you're using?

 

Are you able to view this via the application on a different device?

 

Kindest regards,

 

David_Bn

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alanf12345
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Re: Sky sports player error

Yeah all sorted, I updated my laptop which fixed problem

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David_Bn
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Re: Sky sports player error

Thanks for letting us know alanf12345,

 

Pleased to hear this has now been resolved,

 

All the best

 

David_Bn

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brendarm
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Re: Sky sports player error

I have just completed a clean install of Windows 10 pro 64 bit. Installed Virgin Now on TV, working fine, installed sky sports app and tried to watch F1 and continuously get error-" Error code: VGC-4277600256" . Uninstalled app, cleared all browsing data from opera, reinstalled app - same problem uninstalled app, rebooted pc with all updates completed, cleared browser data reinstalled app - same problem - help theres the first GP at the weekend which I pay for and cannot see!!

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Beth_G
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Re: Sky sports player error

Hi brendarm,

 

Welcome to the Community Forums! Thank very much for your first post.

 

Sorry to hear you're getting an error code when trying to watch F1 from the Sky Sports player. It's not an error code that we are very familiar with if I'm honest, have you tried signing in from another device or streaming from both mobile data and on WiFi to see if you get the same results?

 

I would also recommend raising this with Sky as it may be an issue they're aware of. I had a quick look on Google and found that some other users who were having the same issue on a Sky Community Forum a few months ago. 

 

Do let us know so we can assist further 🙂

 

Beth

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