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Sky sports not working on the app

I can’t get sky sports to work live on the app, it directs you to sky sports app and just says I need to upgrade my package, anybody else had this issue or am I doing something wrong? I sign in ok 

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Re: Sky sports not working on the app


@Lishy wrote:

I can’t get sky sports to work live on the app, it directs you to sky sports app and just says I need to upgrade my package, anybody else had this issue or am I doing something wrong? I sign in ok 


I get this when I click on the sky sports or sky go app...

5100C19C-BF15-4553-92E8-BE8FE72E0A04.png

Although I’m a sports subscriber and movie as well

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Re: Sky sports not working on the app

Hi Lishy, 

Thanks for your post and welcome to our community. 

Really sorry for any issues with this over the weekend, it's not what we like to see. 

I can appreciate you posted this on Saturday so can I ask if it's been sorted since? 

Are you able to log in and view content via the browser instead of the apps? 

Have you tried deleting and re adding the apps? 

Have you checked your TV service, do you get the same error message?

Let us know. 

 

Emma_C - Forum Team
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