Virgin Media Community

[Craig008]

Can't watch sky sports as it says maximum devices reached, one of the three devices I no longer have but cannot remove as it says can't and try again later

[Serena_C]

Hi Craig,

Welcome to our Community Help Forum 🙂

Thank you for making your first post regarding the maximum devices reached on your TV Go app.

Would you like me to reset your TV Go devices for you?

Best wishes,

Serena

[Craig008]

Yes please it's the Huawei phone I want to remove as I no longer have the phone thank you

[Gareth_L]

Hello Craig008

So we can get this done 

I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L