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bobfunk1982
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Sky sports device limit reached

Hi, i changed my phone and have tried to use sky sports app but keeps coming up with device limit reached.

Any ideas how to resolve please, see that it is a common issues

Many thanks 

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newapollo
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Re: Sky sports device limit reached

Hi @bobfunk1982 

You should be able to manage your Sky Devices by logging into http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure it's http and not https.

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

Dave

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Kozey546
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Re: Sky sports device limit reached


@bobfunk1982 wrote:

Hi, i changed my phone and have tried to use sky sports app but keeps coming up with device limit reached.

Any ideas how to resolve please, see that it is a common issues  ACE Flare Account Login

Many thanks 


You can register and stream programmes on up to two devices per household at any one time.

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newapollo
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Re: Sky sports device limit reached


@Kozey546 wrote:

 

You can register and stream programmes on up to two devices per household at any one time.

Hi @Kozey546 

You can register up to 6 devices, and perform 3 device swaps per month, but can only stream on one device at a time.

Dave

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Madcow
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Re: Sky sports device limit reached

Can you watch sky sports on your virgin tv box and stream on an iPad at the same time? 

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newapollo
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Re: Sky sports device limit reached

Hi @Madcow 

Yes that wouldn't be a problem, The streaming limit doesn't affect the VM TV set top boxes.

Dave

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