on 18-01-2023 18:38
I’ve changed my phone and won’t let me watch sky sports from phone says I have reached my device limit
18-01-2023 18:44 - edited 18-01-2023 18:48
You need to sign in to the TVGO app and go to manage devices, there is then a link you can click to manage your Sky devices.
on 18-01-2023 19:16
Hi @roberto2705
You should be able to manage your Sky Devices by logging into
http://manage-virgintvgo.virginmedia.com/skydevices
Make sure it's http and not https.
It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.
Any problems either try an incognito window or clear your browsing history
on 19-01-2023 19:27
Hi @roberto2705
Thank you for your post and welcome to our community.
I am sorry to hear about the issues you are having with the TV go device limit.
I can see the community have given some great advise already.
Has this resolved the issue for you?
Please pop back to us when you can.
Vikki - Forum Team
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