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Sky go device limit reached

Lukey117
Joining in

Morning

Had a new phone and trying to use sky go through virgin however it comes up with device limit full. I have tried to follow the link and manage it however it says error every time. Is someone able to help and advise on how to fix it please

 

Thank you for the help

1 REPLY 1

Ryan_N
Forum Team (Retired)
Forum Team (Retired)

Hi Lukey117, 

 

Thank you for your post and welcome to the forums. 

 

Sorry to hear you're experiencing this issue - I will send you over a private message so that I can help out here. 

 

Cheers, 

Ryan.