Does anyone know why we dont get use of sky cinema and why it's not been updated in 2 years? Contacted sky but they dont care in the slightest and when you speak with someone from virgin they tell you it's not their app and have no control over it. I really dont understand why we cant use the virgin tv go app to watch these channels to be honest, seems most logical for us to get use of these channels when not at home
So sky are basically not letting us use it on the go then, I'm not sure it shouldn't be advertised for on the go if it cant be used, sky are a disgrace, virgin need to either stop advertising it or speak with sky and get the usage on tv go app
The gripe here is if you have an android 10 phone or tablet you have no chance of using the app, the app hasnt been updated in 2 years and as a virgin customer who would use the app on the go and cant then I have to ask some questions, tried on the phone but they dont know anything.
They have to put in their small print that it doesnt work on other devices from 2018 and up then, nowadays most people have these and it doesnt work, so yeah they do have to stop advertising it because it doesnt work as it should and not one virgin employee can tell you anything about it or do anything about.