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Sky cinema app not working on my Huawei Mediapad

Hi I went to use the Sky cinema app on my Huawei Media pad as mentioned in an earlier post April 2019 by Andy Crook. I am experiencing the same issue this application does not support screen sharing. The forum mentions it has been solved but it didn't resolve the issue apart from a private chat with Filbin. Can anyone assist. Thanks

 

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Re: Sky cinema app not working on my Huawei Mediapad

Please could you confirm what the issue is your having with the Sky cinema app?

 

Does the app work on any other device or is it just on Huaweu mediapad?

Are you getting any error messages when attempting to sign in?

 

Regards

Steven_L

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Re: Sky cinema app not working on my Huawei Mediapad

Hi Steven, I only own a brand new Huawei MediaPad M5 with Android 9.0 updated to the latest firmware. I have the Sky Cinema app which works on my TV but not on the tablet. Andycrook1 posted the same issue in April 11th 2019.

I have a copy of the screenshot, the app loads up and I then select a film to watch either on demand or to download and the error appears cannot connect to Sky Cinema after 5 secs of the film starting.So I am unable to try the app on any other device. There was 4 pages on the original post but to me it wasn't resolved. A private message was sent to someone called Filbin. Can you help thanks

Screenshot_20191028_190334_com.android.chrome.jpg

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Re: Sky cinema app not working on my Huawei Mediapad

Hi Thesaint1967,

 

My colleague Rachael has answered this on a separate thread, you can find the thread here

 

Kind regards, 

 

Alex_Rm

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Re: Sky cinema app not working on my Huawei Mediapad

Hi Alex

I have now decided to contact sky apps to see if they can resolve this issue. 

Anthony 

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