Virgin Media Community

[SanjV]

Hello, I’m a Virgin M customer and over the last few days I’ve not been able to watch live sport with the video unavailable message appearing.

I have logged out and in, deleted the app and reinstalled, checked the iPad settings and I am on the latest version, I can can access sport on my iPhone and have no VPN restrictions. 

please advise

[Vikki_M]

Hi @SanjV

Thank you for your post and welcome to our community 🙂

I am sorry to hear of the issues you are having with TVGO.

Have you registered the iPad as a new device before trying to view here?

Please pop back to me when you can.