cancel
Showing results for 
Search instead for 
Did you mean: 

Sky Sports TV GO sign in

Scuba13
Tuning in

Exit TV GO to watch sky sports. Sky sports days I’ve reached Device limit and to contact provider.

However, a). I haven’t reached device limit.

b). Can’t find anywhere to report to provider!

help

5 REPLIES 5

newapollo
Very Insightful Person
Very Insightful Person

Hi @Scuba13 

You should be able to manage your Sky Devices by logging into 

http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure it's http and not https.

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Thanks. Unfortunately, when I sign in it says sorry this isn’t available!?

 

Hi Scuba13,

Thanks for your post and welcome to the community.

Sorry to hear you're experiencing issues with Sky Sports, to clarify is the above message appearing on all devices/browsers?

Let us know,

Kain

Won’t work on either mine or my wife’s phones.

they are new phones. But no way of allowing me to remove and add new devices as it just blocks out the screen with device limit reached. Contact service provider. Then one button that takes you out of app.

Hey Scuba13, thank you for reaching out and a warm welcome to the community I am sorry to hear you have reached the limit on Sky GO / TV GO.

I will be able to help you reset these, I will send you a PM now.

Please look out for the purple envelope. Thanks 

Matt - Forum Team


New around here?