I'm keeping my eye on this just as you are danjt1984 as my IT department haven't got a clue whats going on. Especially considering everything was working fine up until this "new" skysports player arrived!
Thanks for the update. I've had nothing back and so I am going to have to make a complaint I'm afraid. Not about an individual as the forum team are as welcoming and helpful as can be, but about the whole situation.
I have missed half of the football season (which has since re-started), almost all of the rugby league season, all of the cricket world cup and now the Ashes. I have waited patiently for this to be looked at since February. It is September in 2 weeks. I'm afraid this can go on no longer. I don't know if it's Virgin's fault, I don't know if it's Sky's fault but I know that ultimately I am the one suffering here along with the other people who are encountering this message. I haven't asked for money back, or refunds or stamped my feet about going to OFCOM. I just want to watch my Sky Sports player.
Please provide me with information as to how I can raise a complaint.