Sky Sports Device Limit Reached

[ketheridge71]

I keep getting the error message Device Limit reached on Sky Sports app when I try and watch SS.

I have 5 devices registered and it not one of them actually works despite the other 4 being registered. 

[Robert_P]

Hello ketheridge71

Sorry to hear of the issues relating to the device limit for the Sky Sports App, we understand the frustration and appreciate you taking the time to raise this with us via the forums.

There is support here and here in regards to devices, what error message do you get when trying to view the app on one of the registered devices?

Rob

[newapollo · Accepted solution]

Hi ketheridge71 

You can have up to 6 devices registered for Sky Sports, but can only have one stream working at a time.

You should be able to manage your Sky Devices by logging into 

http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure it's http and not https.

sky sports devices

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

[ketheridge71]

Thanks. Reverted to Firefox and that finally worked... thanks!

[Reece_MH]

Hi ketheridge71 👋

Thanks for your update on this. I'm glad to hear you've been able to get things resolved. If you do need anything else, feel free to open a new thread and our Community/team will be more than happy to assist further.

Cheers,