Virgin Media Community

[Adheadland]

Hi

I also the same issue about device limit reached, even though I only had three devices registered, with three slots available.

Was only able to watch Sky Sports live on one of the devices, the other two claimed I'd reached my device limit.

So, I deleted the devices and now its saying I can't register any more devices.

Can you please reset my account so I can register new devices and be able to watch something I've paid for?

Thanks

Adrian

[Steve_Huddy]

Hi Mate,

I also had a similar problem and I followed the advice of some very kind people who helped me get it sorted.

The Sky Sports device site needs to opened as http in a private browsing session to work properly

http://manage-virgintvgo.virginmedia.com/skydevices

*********************************

Hope this helps...😜

[Steve_Huddy]

When you open chrome tap the three dots and select incognito tab and copy and paste the above like in and that should do the trick. 

[Alex_RM]

Hi Adheadland,

Thanks for posting, and sorry to hear you've had some issues with your Sky device limit.

Have you been able to follow the advice from Steve_Huddy?

Please let us know if this is something you still need help with.

Alex_Rm