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kloten
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Sky Sports Desktop App - Quality Changing All the Time

Hi All,

Whenever I use the sky sports desktop app the quality constantly changes between high and extremely low (pixelated). I have a solid connection running at 40mbps as an average. I don't have any problems other than with the sky sports app.

Are there any ports I need to open or something?

Many Thanks!

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Re: Sky Sports Desktop App - Quality Changing All the Time

Hi kloten

 

Welcome to our community and thanks for posting. Disappointing to hear you're having issues with Sky Sports desktop App.

 

You may have already tried this but have you uninstalled and reinstalled the App? Clearing cache and cookies off your desktop can sometimes help with the issue as well.

 

 

Have you tried the App on any other device at all? Are you having the same issues?

 

Let us know about the above.

 

Kind regards Jodi

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