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Nainie
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Sky Sports App

Hi there, my husbands sky sports app isn’t working on his iPad. It’s stating we have reached our limit. I have tried removing 1 of the 3 devices on the tv go app but it doesn’t work. Please help. Thanks

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Laurie_C
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Re: Sky Sports App

Hi Nainie,

 

Thanks for getting in touch and welcome to the Community Forum! I'm sorry that you've had this problem.

 

I've been able to locate your account using your Forum details. I've reset your TVGo household devices, could you please let me know if this has resolved the issue? If not, I will be more than happy to take a closer look at this for you.

 

Thanks,

Laurie

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Nainie
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Re: Sky Sports App

Hi Laurie,

my husband has been able to access the sky sports app 👍🏼, thank you very much for your help as I had tried everything that I could & called customer services twice. Take care, Elaine.

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Laurie_C
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Re: Sky Sports App

Hi Elaine.

 

That's excellent news, I'm really glad that I could get this sorted for you.

 

Please don't hesitate to get in touch if you have any more problems in the future.

 

Kind regards,

Laurie

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