on 21-04-2022 16:07
Hi
When I try to play any programme from Sky Sports on my Mac, it opens the app but then displays a black screen - eventually it provides the error code VGC-4253024360;4280287235. I have tried running the app from multiple web browsers and have downloaded and re-installed the Sky Sports app. My system is fully up to date.
Please help.
James
on 21-04-2022 19:55
Hi jtaylo44,
Thanks for posting and welcome to the community!
Sorry for the issues with the App, although we offer a log in through the App, it is not ran by us.
Can I ask whether you're facing the same issue on other devices?
Thanks,
on 21-04-2022 21:03
H i James,
This sometimes happens if people are using VPN software, or a VPN via their web browser, or add blockers.
This may also be caused by an anti virus browser add on such as webshield in AVG.
I seem to recall that in the past some forum members that were running Quicktime or snipping tools in the background had to turn them off.