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Sky Sport App: Device Limit Reached

torchomatic
Dialled in

Setting up my son's new tablet, which I have bought him for Christmas.  Installed Virgin TV Go, started watching tele on it so device was registered.  There are now five devices registered, although I can get rid of some now.  

When I try and watch Sky Sports I get the "device limit has been reached" error.  What do I do?  There doesn't seem to be a way to delete old devices and although the new tablet is showing in Virgin TV Go, the Sky Sports app doesn't seem to care.

Any help would be appreciated.

Thanks

2 REPLIES 2

BenMcr
Very Insightful Person
Very Insightful Person

Follow these instructions and that should help https://community.virginmedia.com/t5/TV-on-the-go/Sky-sports-on-iPad-say-device-limit-reached/m-p/48...

**********************************
I work for Virgin Media - but all opinions posted here are my own

Fantastic.  Thanks Ben, that worked perfectly.