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michael2020
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Sky F1

Hi, I have Virgin ultimate and want to watch Sky F1 on the sky app but it says my subscription is not valid. I go through the Virgin Go app. Any ideas please?

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japitts
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Re: Sky F1

For Sky Sports channels, the VM TV Go app provides a shortcut, but you will be watching on the Sky Sports app.

When you login to the Sky app itself, ignore the initial login which is for Sky-TV customers - immediately below are two VM logos, you need to choose the one which says "login using Virgin Media UK".

Then you can watch all the sports channels as you want to.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Ayisha_B
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Re: Sky F1

Hi @michael2020,

 

Welcome to our Community Forums and thanks for posting. 

 

Just checking in to see if you managed to access the channels you needed? I can see @japitts provided some helpful info 🙂

 

Let me know if you need anything else. 

 

 

Ayisha_B
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


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michael2020
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Re: Sky F1

A883B472-C6F5-4E68-8923-3AA99987F0C9.png

 I get this message when I try and log on with Virgin?

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Beth_G
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Re: Sky F1

Hi michael202,

 

Thanks for providing a screenshot of the error, how strange.

 

Are you trying to access the Sky Sports app from outside of the UK at all?  You can only use Sky Sports from within the UK for licensing reasons.

 

Have you been able to access Sky Sports before without issues? Have you also tried logging in from another device?

 

Do let us know so we can continue to assist further

 

Thanks

 

Beth

Beth
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michael2020
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Re: Sky F1

Hi all, I have found out now why I couldn’t access it. I have a VPN and that was blocking it. Turned off VPN and got straight in. Thanks. 

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Zak_M
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Re: Sky F1

Thank you for coming back to us and letting us know. 

 

Kind regards,

Zak_M

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