The tv go app only allows sky movies you have to down load the sky sports app and login the sky using you virgin media login.
login to sky sports app https://www.virginmedia.com/help/how-to-use-sky-sports-app
the only time it blanks out sky movies on the go app is usually you are not subscribed to movies on your tv package or if you have only upgraded it can take upto 24 hrs. Device usually show up as soon as you add a device you may need to contact customer service
Thanks for your post and welcome to the forums. It's really great having you on board with us in the Community.
We're sorry to hear you're having an issue with accessing the Sky Sports content when trying to sign in through the Virgin Media link.
The first thing we need to try is deleting the cache and cookies from your browser. Please do this and once you have, try signing in again. If that doesn't work, can you come back and let me know the following?:
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