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Message 11 of 18
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Re: Sky Comedy

Hi Graham_A,

 

Thanks for flagging this. Paramount Network is available if you search for it and then the channel appears but not on the Live TV bit and Sky Comedy isn't there. I'll feed this back now.

 

Kind regards,

John_GS
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Very Insightful Person
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Message 12 of 18
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Re: Sky Comedy

@John_GS  Thanks.  Searching for Paramount does indeed bring it up, but clicking on the current programme returns 'This channel does not support streaming to this device'.

This is with a Moto G7 play android phone.  This query is out of curiosity rather than a specific desire to watch on my phone, but is this expected behaviour?

Thanks

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Message 13 of 18
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Re: Sky Comedy

It does indeed, my mistake. I've an iPhone and the same issue occurs on the Paramount network. I'll email my contact now 🙂

 

Kind regards,

John_GS
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Message 14 of 18
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Re: Sky Comedy

Hi, just to update the thread.

 

The Sky Comedy is set to go live on TV GO from Monday.

 

Kind regards,

John_GS
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Message 15 of 18
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Re: Sky Comedy

Has this happened yet? It’s still not showing on my TV Go app.

Thanks.

rwfhm

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Superfast
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Message 16 of 18
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Re: Sky Comedy

Thanks everybody who is reporting this.

Like most, its not that I need to use TV GO regularly, its just when I do it would be nice if it worked.

As I hinted, it seems each OS and even App works in different ways.
Win 10 App
Browsers - Explorer 11, Edge, Firefox, Opera, etc
Android App
IPad, etc.

VM should test all combinations rather than waiting for customers to report problems.

BTW - Despite update of the PDF Channel Guide to "Correct as of 27/01/2020" As of 3/2/20 Universal still hasn't been swapped to Paramount Network
pdfbt40
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Message 17 of 18
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Re: Sky Comedy

Congratulations.
Dated 1/2/20 the PDF Channel Guides have been updated on their webpage on 4 Feb 2020.

https://www.virginmedia.com/virgin-tv-edit/tips-and-tricks/virgin-tv-channel-guide

Now how about checking the links to the actual PDF files so they can be downloaded?
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Message 18 of 18
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Re: Sky Comedy

Still waiting to download the current (?) PDF Channel Guide.

Any chance before say, March?
pdfbt40
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