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Poss
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Sky Cinema app not working iPad

I keep trying to log into Sky Cinema app and it says i need to upgrade to the latest version of Sky Cinema. When i go to the app store i says "App Not Available - This app is currently not available in your country or region.

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BenMcr
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Re: Sky Cinema app not working iPad

The Sky Cinema app has closed, but the channels are now in the TV Go app, so you need to use that if you have a compatible version of iOS.

You can delete the Sky Cinema app.

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Poss
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Re: Sky Cinema app not working iPad

Hi Ben,

Thanks for the reply. So subscribers can only view movies which are being streamed live rather than have access to the full catalogue? 

David

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BenMcr
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Re: Sky Cinema app not working iPad

Both Sky Cinema live channels and On Demand are available in TV Go.

Although currently there is a reduced On Demand section compared the Sky Cinema app.
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Poss
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Re: Sky Cinema app not working iPad

Hi Ben,

Pretty rubbish really. Think it's time for it to disappear from my package.

Thanks for your help though.

David

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Poss
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Re: Sky Cinema app not working iPad

Hi Ben,

 

Ive been on to Virgin and the lady at the other end said it should be working and hasn't been removed???

Anybody got any ideas?

David

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Graham_A
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Re: Sky Cinema app not working iPad


@Poss wrote:

Hi Ben,

 

Ive been on to Virgin and the lady at the other end said it should be working and hasn't been removed???

Anybody got any ideas?

David


Another instance of call center staff not knowing what they are talking about.

See this announcement:

https://community.virginmedia.com/t5/TV-on-the-go/Sky-Cinema-is-on-TV-Go/td-p/4325332/jump-to/first-...

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I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Poss
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Re: Sky Cinema app not working iPad

Hi Graham, 

Thank you, that's solved that!!

David

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nj6013
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Re: Sky Cinema app not working iPad

Yes there 'currently' seems to be a very limited range - are there plans to restore the full Sky Cinema catalog?

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Kath_F
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Re: Sky Cinema app not working iPad

Hi nj6013, 

Thanks for your post regarding the content on the Sky Cinema app. 

Virgin Media are not the ones who control the content, Sky do. If there is something specific you have noticed that's missing, let us know and we can raise this with them. 

Thanks,

Kath_F
Forum Team




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