I am trying to use the sky cinema application on my Google Pixel 4XL Android 10
Everytime i try and start a stream i get an error stating "unable to stream on low bandwith" however this error apperrs on all connections type. i have 500mb wifi at home and cannot stream on this, i have 4g+ over 150mb cannot stream, even at work which runs 1gb speed i cannot stream
there are LOTS of posts similar to this on sky fourms all relating to Android 10 where devices do not work, the application hasnt been updated since 6th June 2018.
i have tried all basic steps deleting app reinstalling etc.
I'm getting error 17A Lowbandwidth on sky cinema channels on the tvgo app as well. I had a ticket raised last Wednesday by one of the ladies in the television faults team. Hopefully it will be fixed soon. But I'm not holding my breath as I know sky's crappy reputation for repairing faults. This isn't something virgin could of avoided.
Hopefully the fault with the sky cinema channels on the tvgo app will be fixed soon. As I've had a sma ticket raised with virgins IT team to hopefully have the fault fixed. The guy in the tv faults team said the ticket takes 5 days once picked up and investigated. (Error code 17A Lowbandwidth).