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JudithYoung
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Samsung tablet not compatible

I have a Samsung tablet but am being told my device is not compatible. Is there a way round this?

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Anonymous
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Re: Samsung tablet not compatible

the device make won't be the problem. what version of android is it running?

tv go requires 5.1 or above
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LittleMick73
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Re: Samsung tablet not compatible

Hi that's complete nonsense I have 2 Samsung tablets and a Samsung phone that work with TV go and TV control. Regards Micky
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JudithYoung
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Re: Samsung tablet not compatible

Android version 5.0.2

Model number SM-T530

I don't know how old it is - I inherited it!

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Ayisha_B
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Re: Samsung tablet not compatible

Hi @JudithYoung,

 

Welcome to our Community Forums and thank you for posting. 

 

Your device must be compatible with the latest software version in order to use TV go and TV control. 

 

If you have an older model and are currently on version 5.0 this will be the reason why you are seeing this error.

 

For technical requirements see here

Ayisha_B
Forum Team



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