forumarchive,nothingtosee,
Menu
Reply
alexpander
  • 1
  • 0
  • 0
Joining in
148 Views
Message 1 of 2
Flag for a moderator

Same Device always needs registration

The same device (my PC) always needs a new registration. How is it possible? How can I avoid it?

0 Kudos
Reply
Robert_P
  • 1.79K
  • 84
  • 148
Forum Team
Forum Team
17 Views
Message 2 of 2
Flag for a moderator

Re: Same Device always needs registration

Hello alexpander (love the name by the way)

 

Thanks you for taking the time to contact us in regards the device allowance and registration of your PC for Virgin TV Go. We appreciate you making us aware of this and welcome to the community!

 

We have recently made some changes around the device allowance and registration that should have resolved this issue. We have today reset the device allowance on your account and would appreciate it if you could monitor this going forward and let us know if this has fixed the isse?

 

If not, let us know so we can look into this further.

 

Rob

0 Kudos
Reply