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MarkH28
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STV ITV1 not showing once logged in

Hi

STV and ITV1 are displayed on my channel list as selected and displayed on the live tv but once i log in they are not available to view.

Regards

 

Mark

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MarkH28
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itv1 stv still not on tvgo app

Hi

ITV1 and STV1 is still not available on my virgin tv app. Any ideas on how to fix this

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Zoie_P
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Re: STV ITV1 not showing once logged in

Hi MarkH28,

Thanks for your post and for using our forums 🙂

I am sorry to hear this, have you tried uninstalling and reinstalling the app? Can you view it on a different device?

Thanks,

Zoie

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MarkH28
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Re: STV ITV1 not showing once logged in

hi zoe

yes tried all that. Same on my phone as on my laptop appears when signed out, disappears when sign in

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Steven_L
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Re: STV ITV1 not showing once logged in

Thanks for coming back to us @MarkH28.

 

Does this happen when you log via the website version of the app?

Is it just STV and ITV that you're having problems with?

 

 

Regards

Steven_L

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MarkH28
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Re: STV ITV1 not showing once logged in

Hi Steve

Yes happens on all formats Laptop App, website and on my phone via App

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Ryan_N
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Re: STV ITV1 not showing once logged in

We are aware of this issue and are working on a fix. In the meantime, these programmes are available on the free STV Player app.

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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