3 weeks ago
STV and ITV1 are displayed on my channel list as selected and displayed on the live tv but once i log in they are not available to view.
2 weeks ago
ITV1 and STV1 is still not available on my virgin tv app. Any ideas on how to fix this
a week ago
Thanks for your post and for using our forums 🙂
I am sorry to hear this, have you tried uninstalling and reinstalling the app? Can you view it on a different device?
yes tried all that. Same on my phone as on my laptop appears when signed out, disappears when sign in
Thanks for coming back to us @MarkH28.
Does this happen when you log via the website version of the app?
Is it just STV and ITV that you're having problems with?
Yes happens on all formats Laptop App, website and on my phone via App
10 minutes ago
We are aware of this issue and are working on a fix. In the meantime, these programmes are available on the free STV Player app.