on 29-04-2022 16:10
how do I log into SkyGo on my laptop when Im not a sky customer but I ahve sky as part of my Virgin package
on 29-04-2022 16:21
Hi @nmcgrane
SkyGo is only available to customers that pay Sky directly and not available to other companies such as VM or BT.
You can see the apps available to VM on the following page https://www.virginmedia.com/help/services-support/apps
If you have either the older TIVO box or the V6 you can use the VM Connect app, and if you have either the 360 or Stream box you should use the TVGo app.
Those apps will allow you to watch most channels and programs in your package
Both apps have instructions in how to watch program via a browser on your laptop.
If you are wanting to watch Sky Sports then go to the following page https://www.virginmedia.com/help/how-to-use-sky-sports-app
and scroll down and follow the instructions uner the How to watch Sky Sports on a browser section
on 30-04-2022 16:41
Hey @nmcgrane,
Welcome to the community and thanks for taking the time to post your issue on the forums.
Do you mean our TV GO service or actual SKY Go?
Regards,
Steven_L