Resetting TVgo devices

[Melbelle88]

Hey,

I had a twitter conversation about resetting TVGO devices , they said heres the tx and whatsapp numbers they'll help.... As it turns out they dont do tech stuff!!

Is anyone able to help me reset my device list?

In the pic there used to be an option on the right side to change but that had gone now?!

no option to change ?

[Paulina_Z]

Hi @Melbelle88,

Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some issues with your TVGo App at the moment. 

I understand that you're wanting to reset your TVGo Devices and are unable to do this via the TVGo Device Management option.

I'll be more than happy to look into this further for you. I will send you a Private Message, so please keep an eye out for a purple envelope at the top right corner of your Forum page. I will be in touch soon.

Thank you.

[Paulina_Z]

Hi @Melbelle88,

Thank you for coming back to me via Private Messages. I'm glad that I was able to resolve your TVGo App issue.

If there's anything else we can do to help, please let us know. We're here to assist. 🙂

Thank you!